Welcome to ZongGlass.com, the official home of the original Zong® waterpipes and hand-blown glass accessories. This Disclaimer governs your use of our website, content, and products. By visiting or purchasing from ZongGlass.com, you agree to the statements, limitations, and conditions outlined below.
This document explains your rights and responsibilities, our limitations of liability, and the intended use of the products we sell. Please read this Disclaimer carefully before using our website.
1. Legal Age Requirement
ZongGlass.com and its products are intended only for adults aged 21 years or older, or the legal age to purchase tobacco accessories in your jurisdiction, whichever is higher.
By entering this website or purchasing any product, you affirm that:
You are at least 21 years of age.
You understand that the products sold are for tobacco use, aromatherapy, or collectible purposes only.
You agree to comply with all applicable federal, state, and local laws governing their possession and use.
We do not sell or ship to individuals under the legal smoking age or to regions where the sale of such products is restricted or prohibited.
2. Intended Product Use
All products on ZongGlass.com are strictly intended for lawful use only. Items such as waterpipes, hand pipes, and accessories are sold for tobacco consumption, legal herbs, or decorative/collectible purposes.
Any use of our products with illegal substances is strictly forbidden and constitutes a violation of both our Terms & Conditions and applicable law. By purchasing from ZongGlass, you accept full responsibility for ensuring that your intended use of any product complies with all relevant laws in your location.
3. Health and Safety Disclaimer
Smoking or inhaling any substance may have potential health risks. ZongGlass does not endorse or promote smoking and provides its products as artisanal glass art and legal accessories only.
You acknowledge and accept that:
Using smoking accessories carries inherent health risks.
ZongGlass is not liable for any harm, injury, or illness resulting from use or misuse of its products.
You are solely responsible for understanding and managing your own health and choices related to product usage.
Please consult a medical professional if you have health concerns regarding smoking or vaporization.
4. Handcrafted Product Variations
All Zong® products are individually hand-blown, meaning no two pieces are identical. Variations in color, thickness, and curvature are a natural result of the artisanal glassblowing process and are not considered defects.
Product photos on the website are for representative purposes only. While we strive for accuracy, actual items may differ slightly in appearance. ZongGlass cannot guarantee that colors displayed on your device accurately represent the final product due to differences in screen calibration and lighting.
5. No Medical or Legal Claims
ZongGlass.com and its content (including product descriptions, blog posts, or educational materials) do not provide medical advice, diagnoses, or claims. Nothing on this website should be interpreted as suggesting that our products treat, cure, or prevent any medical condition.
Similarly, ZongGlass does not provide legal advice. Users are responsible for knowing their local and federal laws before purchasing or using our products.
6. Product Liability and Use
You assume full responsibility for any use or misuse of products purchased from our website.
ZongGlass, its employees, and affiliates are not responsible for any damages, injuries, or losses that occur as a result of:
Misuse, modification, or improper handling of our products.
Use of products with illegal substances.
Accidents, burns, or breakage resulting from personal negligence.
All glass products should be handled carefully and kept away from children, pets, and flammable materials.
7. Shipping and Delivery Disclaimer
While we make every effort to ensure timely delivery, shipping times are estimates only.
ZongGlass is not liable for delays caused by:
Carrier issues (UPS, USPS, FedEx, etc.)
Weather disruptions or natural events
Incorrect shipping addresses entered by the customer
Customers are responsible for tracking their packages using the information provided in the shipping confirmation email.
For detailed shipping timelines and return procedures, refer to our Shipping & Return Policy.
8. Website Information and Accuracy
All information on ZongGlass.com, including pricing, descriptions, and availability, is subject to change without notice. While we strive to maintain accurate product details and images, occasional typographical or technical errors may occur.
ZongGlass reserves the right to correct any errors or omissions and to update or discontinue products as needed without prior notice. We are not responsible for damages arising from reliance on outdated or inaccurate website information.
9. External Links and Third-Party Content
ZongGlass.com may contain links to third-party websites or resources (e.g., blogs, brand collaborations, payment processors, or shipping carriers). These links are provided solely for your convenience. We do not control or endorse the content, policies, or practices of these external sites and are not responsible for their accuracy, reliability, or security. Accessing external links from our site is done at your own risk.
10. Limitation of Liability
To the fullest extent permitted by law, ZongGlass and its affiliates disclaim all warranties, express or implied, including but not limited to:
Merchantability or fitness for a particular purpose.
Non-infringement or product performance guarantees.
Under no circumstances shall ZongGlass be held liable for any direct, indirect, incidental, or consequential damages, including loss of data, injury, or revenue arising from the use of our website or products. If you are dissatisfied with any part of our website, your sole remedy is to discontinue using it.
11. Indemnification
You agree to indemnify and hold harmless ZongGlass, its partners, affiliates, and employees from any claims, damages, losses, or legal actions resulting from:
Your misuse of our products.
Your violation of applicable laws.
Your breach of these disclaimers or our Terms & Conditions.
This includes reasonable attorney’s fees and costs incurred in defense of such claims.
12. Governing Law
This Disclaimer and any disputes arising from it shall be governed by and construed in accordance with the laws of the State of Arizona, United States. You agree that any legal actions will be brought exclusively in the courts of Maricopa County, Arizona.
13. Modification of Disclaimer
ZongGlass reserves the right to modify or update this Disclaimer at any time without prior notice. Updates will be reflected on this page with a new “Last Updated” date. Continued use of our website constitutes your acknowledgment and acceptance of any changes.
14. Contact Us
If you have questions or concerns regarding this Disclaimer, please contact us at:
📧 Email: [email protected]
🌐 Website: https://zongglass.com
All communications are handled via email; we do not operate phone or in-person support.
By using ZongGlass.com, you acknowledge that you have read, understood, and agreed to this Disclaimer in full. You assume all responsibility for the lawful use, handling, and enjoyment of our products.
